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THE DETAILS, TAKEN CARE OF
Our concierge service takes care of the practical details around everyday life in London. From preparing your residence ahead of arrival to airport transfers, restaurant reservations and day-to-day requests, our team is on hand when you need them, on your terms.
Chauffeur airport transfers
Private airport transfer coordination helps guests arrive and settle comfortably from the moment they land in London.
Personal shopping & provisioning
Grocery provisioning, personal shopping and arrival preparation can all be arranged ahead of your stay.
Housekeeping & garment care
Weekly housekeeping, laundry and dry-cleaning coordination help everyday routines continue smoothly throughout longer stays.
Dining reservations
Assistance with restaurant reservations when possible, local bookings and day-to-day arrangements throughout Kensington and wider London.
Wellness & fitness access
Support with nearby fitness studios, wellness recommendations and Equinox Kensington access for qualifying stays.
Local recommendations & ongoing support
Trusted local recommendations and practical assistance remain available throughout your stay, from transport coordination to everyday arrangements.
MAKING EVERYDAY LIFE EASIER
Our concierge service is designed around the realities of living in London. From coordinating deliveries and housekeeping to local recommendations and everyday arrangements, our team can take care of the details that make a longer stay feel straightforward.
Connected locally, available when needed
Located on Kensington High Street, Folio residences are supported by a concierge team familiar with the surrounding neighbourhood and the day-to-day needs that come with extended stays in London. Support remains calm, responsive and discreet throughout your time in residence.